Part-time Senior Reference Library Assistant

JOB OPENING:  Part-time Senior Reference Library Assistant

Plainsboro Public Library seeks an energetic and self- motivated Senior Reference Library Assistant for a part-time position.  A Reference Library Assistant works alongside the professional librarians at the Reference Desk or works independently as dictated by department need.  A Reference Library Assistant conducts ready-reference using print and digital resources. A Reference Library Assistant performs preliminary reference interviews on more complex questions that are referred to professional library staff.  A Senior Reference Library Assistant is attuned to technology trends and is comfortable using various forms of technology.  A Senior Reference Library Assistant provides notary public services to the public.

Responsibilities may include but are not limited to:

  • Answering ready-reference requests at the Reference Desk or over the phone to patrons of all ages;
  • Providing preliminary reference interviews on complex research requests such as health, business, and other specialized requests and the ability to accurately relay the information to professional librarians;
  • Providing instruction in the use of library catalog, website, e-Books and e-Magazine collections;
  • Maintaining knowledge of key library print and electronic resources within a department, including, but not limited to, common websites and search engines, databases and digital content collections in assist patrons;
  • Submitting interlibrary loan requests through Jersey Cat system;
  • Providing Notary Public services to residents;
  • Answering and routing telephone calls;
  • Providing customers with directional assistance and/or directing them to the appropriate service desk for help;
  • Providing customers with assistance at the public computers and printers including troubleshooting problems;
  • Receiving and responding to customer compliments, complaints and suggestions; and
  • Performing related tasks as required.

 

Knowledge, Skills, Abilities:

A Senior Reference Library Assistant must have some knowledge of:

 

  • library software, apps and common computer software such as MS Office;
  • mobile devices, library online catalogs, subject-specialized databases, e-Books and e-Magazines; technology trends; and
  • trends that impact public libraries.

A Senior Reference Library Assistant must have the ability to:

  • communicate ideas clearly with patrons, library management and colleagues;
  • work independently and show initiative; and
  • establish and maintain effective working relationships with the Reference Supervisor, library staff and customers.

Education and experience: A Senior Reference Library Assistant must have a bachelor’s degree from an accredited college or university.  Experience working in a library or computer setting is a plus and some experience or work dealing with the public.  A Senior Reference Library Assistant must meet the qualifications to be appointed as a Notary Public; must be 18 years or older and never been convicted of a crime under the laws of any state or the United States, for an offense involving dishonesty, or a crime of the first or second degree.

Schedule:  11 hours each week; Sundays 10:00-5 pm and Mondays 4:30-8:30pm.  Flexibility to cover additional shifts when needed preferred.

Salary:  $17.75 per hour

Application: For consideration, please send a cover letter and resume to:  Plainsborojobs@lmxac.org Include “Reference Part-time Position” in the email subject line.  Please no phone calls.  Only candidates selected for interviews will be notified.  Employment offers are conditional upon a successful background and reference check and include a six month probationary period.  Plainsboro Public Library is an Equal Opportunity Employer.  Applicant must comply with the “NJ First Act.”

2017-02-21T10:16:09+00:00